Please read the following information, prior to installing Retry Count.Reg D5360 Direct Connect When sending to a GV2 panel using a D5360 direct connect, it is possible that the send may not complete and RPS will display "Error 5025 Connection Terminated...Retry Count Exceeded". The issue is caused by timing issues between RPS and the panel that can occur with some PC configurations. This problem can be corrected in many cases by updating RPS to allow more retries to the panel by following these steps: -Ensure that RPS is already installed and is not running. -On the RPS CD, browse to the folder D5360 Retry Count Update. -Double click on the file Retry Count.reg to update RPS settings. This change is recommended for anyone that will be sending to a GV2 panel with a D5360 direct connect module. The user may also experience a longer send time only if this issue does occur on the PC. This is being investigated for a solution that will be addressed in a future update of the GV2 panel and RPS. A DX4010i can be used on the GV2 to perform an Enhanced Direct connection to prevent this.